FAQs

Chief Backstage FAQs

I am not receiving push messages for alerts on my Android device. How do I receive alerts?
Go to the notifications menu and ensure that push notifications are turned on.  Individual alerts should be turned on based on your preference for types of ...
Tue, 14 Jan, 2020 at 10:32 AM
I forgot my password. How do I reset my password?
To reset your password: 1. Go to Chiefbackstage.com 2. Click on Forgot Password on the upper right corner. 3.  Enter your email address.  Enter t...
Tue, 14 Jan, 2020 at 10:36 AM
How do I upgrade to the beta Chief app?
Some users have experienced issues with the Android Chief app.  Some of those issues are resolved in the beta Chief App.   If you want to download the C...
Tue, 14 Jan, 2020 at 11:05 AM
How do I cancel the responder status I previously set?
To cancel the responder status you previously set: Open the Chief Mobile App.  Press the responder status button on the top of the screen. 2. On...
Sat, 18 Jan, 2020 at 11:10 PM